Answers & resources
Physical Therapy Questions, Answered
Referrals, cost, timelines, and what actually happens at a first visit — the questions patients ask us before they book, answered the way we answer them on the phone.
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Type what you are wondering about — referral, insurance, cost, first visit — or browse by topic. Every answer is the same one we give on the phone.
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Most asked
Getting started
Referrals, first visits, and how to book.
Yes, for up to 30 consecutive calendar days, once our Doctor of Physical Therapy has completed your evaluation and plan of care. If your recovery needs longer than that, you will need an order from your doctor to continue. Some insurance plans also require a physician referral regardless, and we check that before your first visit. Read the full direct access guide
Call (936) 439-4770 or submit the appointment request form on this site. We respond to online requests the same business day, and new evaluations are typically available within a few business days. Request an appointment
Comfortable clothing you can move in, and something that gives access to the area being treated — shorts for knee or hip problems, a tank top or loose sleeves for shoulder and neck issues. Bring supportive shoes.
Your first visit is a full evaluation: history, strength and mobility testing, and functional screening, followed by an explanation of what we found and the start of treatment. You leave with a home program and a clear plan. Plan on about an hour.
Conditions and care
What we treat and how treatment actually runs.
Back and neck pain, knee and shoulder problems, sports and overuse injuries, post-surgical recovery, balance and mobility limitations, vestibular conditions including vertigo, general strength loss after injury or illness, prehab to prepare for surgery, and preventative care for early warning signs like shoulder clicking or a stiff joint that is losing range of motion. If your problem falls outside our scope, we will tell you at the evaluation and point you to the right provider. Browse conditions treated
Most plans of care run 6 to 12 visits over 4 to 8 weeks. Acute problems often resolve faster; post-surgical rehab and long-standing pain usually run longer. You get an estimated range after your evaluation, and objective retesting confirms whether you are tracking to it.
Your first visit, the evaluation, is one-on-one and takes about 30 minutes. Treatment sessions after that usually run 45 to 60 minutes.
Yes, and for most orthopedic procedures it is a core part of the result. We follow your surgeon’s written protocol while individualizing everything within it — restoring motion in the window where it is available, then rebuilding the strength that determines how the joint feels a year later. Post-surgical rehab
You work with a small, consistent care team. Dr. Sean Chen, PT, DPT, sets your plan of care, and our physical therapist assistants carry it out under that plan — so nothing gets re-explained and progressions build on each other. Caseloads stay small, with no more than two patients per clinician at a time.
Treatment should be challenging, not painful. Some soreness after hands-on work or new loading is normal and settles within a day. Sharp or worsening pain is information we want, and it changes the plan.
Cost and coverage
Insurance, benefits, and what you will pay.
We accept Medicare and Medicare Supplement plans, Blue Cross Blue Shield of Texas, Blue Cross Medicare Advantage and Humana. We also see patients using PPO out-of-network benefits, and self-pay patients with packages available. We verify your benefits before your first visit and give you a clear cost estimate up front. Not sure about your plan? Call (936) 439-4770 and Elisa at our front desk will check your coverage, including out-of-network benefits.
Because it protects the quality of care. High-volume clinics often split one clinician across three or four patients at once. We cap it at two, so the person treating you is actually watching how you move and adjusting as you go.
Cost depends on your plan and your benefits. You get a written estimate before treatment begins — no surprise billing, and no starting care without knowing what it costs.
Yes. Physical therapy is an eligible expense for health savings and flexible spending accounts, and we provide the documentation you need.
Location and logistics
Finding us, parking, and service areas.
We are at 3200 Robinson Creek Parkway, Suite B, Huntsville, TX 77340, with free on-site parking and ground-floor access. Directions and clinic details
Huntsville and Walker County primarily, with patients regularly traveling from Conroe, Willis, New Waverly, Riverside, Madisonville, and Trinity. See service areas
A few business days is typical for a new evaluation. Acute post-surgical cases are prioritized — call (936) 439-4770 and tell us the surgery date.
Call or email as early as you can. Twenty-four hours notice lets us give the slot to another patient who needs it.
Still have a question?
Ask us directly.
Call (936) 439-4770 during clinic hours, or send a request and we'll get back to you — usually the same business day.
Insurance & benefits
Medicare, Blue Cross Blue Shield of Texas, Humana and self-pay
Direct PT of Huntsville accepts Medicare and Medicare Supplement plans, Blue Cross Blue Shield of Texas, Blue Cross Medicare Advantage and Humana, and also sees PPO out-of-network and self-pay patients with packages available. We verify your benefits before your first visit and give you a clear cost estimate up front — no surprise billing.
- Blue Cross Blue Shield of Texas
- Blue Cross Medicare Advantage
- Humana
- Medicare and Medicare Supplement plans
- UHC Medicare Advantage (out-of-network benefits)
- PPO out-of-network plans
- Self-pay, with packages available
Payment: Cash; Visa, Mastercard, American Express and Discover; Apple Pay and Google Pay; HSA and FSA cards; and insurance benefits.
Looking for something specific? Try services, conditions treated, or the patient education blog.
Get started
Ready to move better?
Request an appointment and we’ll confirm a time — usually the same business day. Most patients in Texas can start without a referral.
3200 Robinson Creek Parkway, Suite B · Huntsville, TX 77340
PhysicalTherapy@DirectPTofHuntsvilleTx.com
Insurance & benefits
Medicare, Blue Cross Blue Shield of Texas, Humana and self-pay
Direct PT of Huntsville accepts Medicare and Medicare Supplement plans, Blue Cross Blue Shield of Texas, Blue Cross Medicare Advantage and Humana, and also sees PPO out-of-network and self-pay patients with packages available. We verify your benefits before your first visit and give you a clear cost estimate up front — no surprise billing.
- Blue Cross Blue Shield of Texas
- Blue Cross Medicare Advantage
- Humana
- Medicare and Medicare Supplement plans
- UHC Medicare Advantage (out-of-network benefits)
- PPO out-of-network plans
- Self-pay, with packages available
Payment: Cash; Visa, Mastercard, American Express and Discover; Apple Pay and Google Pay; HSA and FSA cards; and insurance benefits.