Privacy Policy

What this policy covers

This policy describes how Direct PT of Huntsville handles information collected through this website. It does not replace the Notice of Privacy Practices you receive as a patient, which governs protected health information under HIPAA.

By using this site, you agree to the practices described here.

Information we collect

We collect two kinds of information through this website.

• Information you provide: name, phone number, email address, the reason for your inquiry, preferred appointment times, and anything else you choose to include in a form or email.
• Information collected automatically: standard server and analytics data such as IP address, browser type, device type, referring page, and pages viewed.

How we use it

• To respond to appointment requests and questions
• To verify benefits and prepare for your first visit
• To operate, secure, and improve this website
• To measure how visitors find and use the site
• To meet legal, regulatory, and professional obligations

Please do not send medical details through this website

Website forms and standard email are not secure channels. Do not include diagnoses, test results, or detailed symptom histories in an online form or email. Call the clinic at (936) 439-4770 to discuss anything clinical.

How we share information

We do not sell your information. We share it only with service providers who help operate the website and clinic communications, and only to the extent needed to do that work — or when required by law.

Cookies and analytics

Essential: the site itself sets no tracking cookies. Your cookie choice is stored in your browser (local storage) so we do not ask again.

Analytics (optional): if enabled, Google Analytics 4 records which pages are viewed, on what kind of device, with IP addresses anonymised. It does not run until you choose "Accept" or turn analytics on under "Manage", and it never receives anything you type into a form.

Advertising (optional, off by default): if enabled, ad platforms may set identifiers to measure whether an advertisement brought you to this site. We do not share health information with advertising platforms.

You can change your choice at any time using "Cookie preferences" in the footer, or by clearing site data in your browser.

Advertising

We may run search and social advertising. Ad platforms may set cookies or similar identifiers to measure campaign performance and show relevant ads. We do not provide advertising platforms with health information about you.

Data retention and security

We keep website inquiries only as long as needed for the purposes above or as required by law, and we use reasonable administrative and technical safeguards. No method of transmission over the internet is completely secure.

Your choices

• Ask what information we hold about you from a website inquiry
• Ask us to correct or delete a website inquiry
• Opt out of non-essential communications at any time
• Contact us with any privacy question at PhysicalTherapy@DirectPTofHuntsvilleTx.com

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect information from them through it.

Changes to this policy

We may update this policy from time to time. The revised version takes effect when posted, and the effective date above will change.

Contact

Direct PT of Huntsville, 3200 Robinson Creek Parkway, Suite B, Huntsville, TX 77340. Phone (936) 439-4770. Fax (936) 439-4771. Email PhysicalTherapy@DirectPTofHuntsvilleTx.com.